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Editor’s Note: This post was originally published on Aug. 28, 2017 and has been updated for accuracy and comprehensiveness.
You’ve studied up on malware and hackers. Maybe you’ve beefed up the IT department and designed a fierce cybersecurity program with firewalls and multiple backups. Perhaps you’ve even educated your team, warning them about opening unfamiliar attachments.
But what if the biggest threat to corporate information security is a simple paper document, sitting on your CEO’s desk, covered in crumbs from a ham and cheese sandwich?
Believe it or not, experts today say old-school, offline spying costs businesses way more than online spying.
A 2017 report from the world’s largest security firm, G4S, estimates that offline espionage costs businesses a staggering $1.1 trillion annually. That’s far more than the $4 billion companies lose to online hackers.
The report’s author, Bruce Wimmer, is the leader of counter business espionage at G4S and author of Business Espionage: Risks, Threats, and Countermeasures. He recalled one case in which a spy posing as a new intern managed to swipe piles of sensitive documents off messy desks, along with two unsecured laptops.
The case described above was a professional espionage job. The spy found an intern and sent him a letter saying his orientation was delayed. He then arrived on time, bearing a fake passport with the intern’s name. He lured two managers away to bogus meetings, leaving their computers unattended.
Especially relevant, the spy made off with detailed strategic plans, financial information and both computers. It was a significant, damaging security breach that had nothing to do with the internet.
One of the best things you can do to prevent offline corporate espionage is to put a clean desk policy in place. In general terms, a clean desk policy requires staff to keep their desks clear. It also requires staff to lock up or shred all documents before they head out for a coffee break.
The first step is to help your team store or destroy the piles of old, sensitive documents on their desks. Use secure box storage to wipe the slate clean, and set aside some time for a corporate shred day.
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