Corodata utilizes best-in-class O’Neil Software to track and record our clients’ records via a barcode. Our drivers and records center staff scan the barcodes whenever the records are in their possession. These scans, called “ audits ,” provide, at a minimum, the date, time and location the records were handled, and the Corodata employee who handled the records.
We perform four audits when we transport records to (“delivery”) and from (“pickup”) our client’s location – twice as many as our major competitors. For example, we perform our first audit when we take custody of the client’s records at the client’s location. These additional audit points eliminate significant risk points, for example, the driver may have misplaced a box for which there is no receipt (thus, not entered into inventory) or a box may have been placed into storage without a barcode, thus difficult to retrieve. This problem does not occur with Corodata.