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File Tips

News, tips, and advice from your information management experts

Self Storage Nightmares

Self Storage Nightmares

Choi Chow | Oct. 28, 2019 | Self Storage
We want to believe offsite business storage units are secure and safe for valuables and irreplaceable data. But theft, damage, and flooding are rampant—and often there is no remedy, either in recovery or compensation. Presented, for your consideration, are four storage horror stories. All true. All tragic. And none of them had to happen.
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HIPAA Violation Horror Story Hour

HIPAA Violation Horror Story Hour

Choi Chow | Oct. 28, 2019 | Compliance, Medical Records
Medical identity theft is a growing problem. It’s devastating not only for individuals who suffer the exposure of their most personal and intimate information, but for the organizations entrusted to safeguard it—not just in reputational harm, but punitive sanctions that can cost up to $50,000 per instance. What can be done?
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Be a Hero: Get Buy-in for Your Records Management Program

Be a Hero: Get Buy-in for Your Records Management Program

Choi Chow | Oct. 28, 2019 | Records Management 101
Despite the clear need for secure and complaint storage, many organizations still shortchange their records information management functions. But executives’ resistance to these efforts may be indicative of a larger reluctance to change. Want to be the company hero?
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Document Destruction Lessons Hidden in the Hit HBO Show Succession

Document Destruction Lessons Hidden in the Hit HBO Show Succession

Choi Chow | Sep. 24, 2019 | Retention Schedule
HBO’s hit show Succession includes a company cover-up involving the improper destruction of hundreds of damaging documents. We take a look at where they went wrong, and where they (surprisingly) didn’t. If you’re not watching HBO’s buzzy, Emmy-nominated drama Succession, you’re missing out on one of the most interesting records management storylines in TV history. […]
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Three Ways for any Records Manager to Get Coworker Buy-In

Three Ways for any Records Manager to Get Coworker Buy-In

Choi Chow | Jul. 29, 2019 | Records Management 101
After speaking with records managers from all across our clientele, about triumphs and tribulations, one thing is clear: a records manager often doesn’t get the support they need. Records managers perform a critical function for the company and it takes brilliant coordination and active cooperation from all employees to do it well. The challenge is […]
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Sensible Records Management Promotes Business Strength, Too

Choi Chow | Jun. 26, 2019 | Records Management 101
Editor’s Note: Third in a three-part series, What is Records Management?, where we outline significant RIM features: Protection, Lifecycle and Business Strength. This post, originally published on June 26, 2013, has been modified for relevancy and fresher examples, links and stats. Many businesses view records management as something that happens as an aside while conducting […]
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What’s This Whole Records Lifecycle Thing?

Choi Chow | Jun. 25, 2019 | Records Management 101
The practice of records management can be likened to Maslow’s hierarchy of needs—the best-known theory of motivation that lists Safety, Belonging and Self-Actualization as terms to describe the pattern through which human motivations usually move. Similarly once your sensitive documents are secure, the motivation for Records Managers to use and manage their archival records in a safe, orderly, offsite environment is the next step. The question then becomes, how does a company keep up with the various stages of its records’ lives?
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7 Compelling Reasons Why You Need a Shredding Day

7 Compelling Reasons Why You Need a Shredding Day

Choi Chow | Mar. 26, 2019 | Paper Shredding
From earth-friendly reasons to relationship-building, there are many reasons a shred day is important. It can happen to any organization: boxes and boxes of old documents that should be destroyed are instead sitting around, taking up valuable office space and becoming a liability. This situation can feel overwhelming, but it doesn’t have to. You can […]
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Simplifying Grandfather-Father-Son Backup for Data Protection

Simplifying Grandfather-Father-Son Backup for Data Protection

Choi Chow | Mar. 19, 2019 | Data Protection, Newsletters
Over the past couple of decades, data backup has become a much more important part of the way the world works. Without secured information assets and archives, much of the world would grind to a halt! Keeping data safe and secure has become an industry unto itself. Still, like any industry, we have been looking […]
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5 Easy Steps to Start A Records Management Program

5 Easy Steps to Start A Records Management Program

Choi Chow | Mar. 06, 2019 | Records Management 101
It’s easy to start a records management program, and you’ll see immediate benefits. First of all, your office will be more organized and productivity will increase. Equally important, you’ll sleep better at night knowing important documents and records are securely stored. Start a records management program and you’ll boost the bottom line A June 2017 […]
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